Whether there is shoe box
NO
Upper material
Other, Crocodile, Calf
Patterns
Other, Solid / Plain, Color Block
Color
Red, Black, Pure Black
Toe Shape
Round Toe, Pointed Toe, Open Toe
Occasion
Casual, Beach / Pool, Soft Ground (SG)
Insole Materials
Cotton, Carbon Fiber, Leather
Function
Shock absorbing, Lightweight, Cleated sole / Grip sole
No fees required
Our store provides data packages, image packages, and after-sales service. Merchants on major platforms can directly apply. The data package download on the store page shows 1 item. After applying, you can add it to the purchase order directly. If you haven't applied yet, you won't be able to purchase
Shipment
Our store normally ships before 4:00 PM , defaulting to Shentong. If you need other inquiries or have special circumstances such as holidays or stock shortages, we will notify you and may use services like Yousu or Lufu
After-sales service
Our store offers 7-day no-reason returns. If there are no quality issues with the return, we will not cover the postage.
1. Seven-day no-reason return and 15-day exchange guarantee issues:
1. Customers can freely return or exchange goods within seven days from the date of receipt. Goods received after seven days can only be exchanged but not returned. Other styles are also acceptable, but the number of items must match the returned items, except for quality issues
2. If the customer has received the goods for more than seven days but within 15 days, they can only exchange but not return. If it exceeds 15 days, there will be no return or exchange, and the customer will be responsible for the postage, except for quality issues
2. Freight Cost Sharing Issues:
1. Seller is responsible for return shipping costs in cases of quality issues, wrong item number, color, size, missing items, incomplete shipments, and other issues determined to be the seller's responsibility after negotiation
2. Return shipping costs are borne by the buyer in cases of non-quality issues
3. For special events and returns or exchanges due to non-quality issues, the shipping costs will be borne by the buyer
4. Quality issue shipping standards: Return shipping costs will be compensated according to our store's cost standards
3. The following situations are considered quality issues
Shoe issues including detachment of glue, damage, loose stitching, mismatched length and size
Quality Issues Return and Exchange
1. Return - Take photos for quality issues verification, buyers need to pay for shipping first for quality issues, and bear shipping costs for non-quality issues due to personal reasons. If you need to exchange goods due to quality issues, take photos for verification and buyers need to pay for shipping first. Then, the buyer provides the tracking number for the return shipment, and we register the cashback fee based on the buyer's receipt of the exchanged goods. For non-quality issues, the buyer sends back the goods with the tracking number, and we cover the shipping cost for the replacement shipment. Once the goods are shipped out, we provide you with the tracking number
2. Each customer needs to submit a request to customer service within 7 days of signing for the goods; no returns or exchanges will be accepted after seven days
3. Provide detailed pictures of shoes with quality issues, negotiate with customer service, inform the buyer that return postage will be prepaid by the buyer, and our company will reimburse the postage after signing for the goods; refuse any return items with any reason
4. Please promptly track the information for each slot, and contact us after signing for the package with a screenshot. Our company will process a refund within 48 hours of receiving the item. Thank you
5. The following situations are considered non-quality issues:
There are loose threads, color difference, thickness issues, not suitable for personal wear, different from imagination, too big or too small
6. Returns and Exchanges for Non-Quality Issues:
1. If you need to exchange goods, you will need to place a new order in our store
2. Each customer needs to submit a request to customer service within 7 days of signing for the goods; if it exceeds seven days but within 15 days, you can freely exchange the goods; postage is at your own expense
3. Communicate with customer service to reach an agreement, apply for a refund minus shipping costs, and notify the buyer to return the item
4. After applying for a refund, please make sure to remind customer service in a timely manner during communication to improve efficiency
5. After the buyer returns the item, please promptly provide the return tracking number; any failure to do so will
Any responsibility for lost items due to timely filling in the return tracking number will be borne by the buyer
6. Please make sure to promptly follow up on customer returns and contact our company after signing for them. Thank you
For products with available sizes, we will attach an accurate size chart for you to choose and purchase.
The following product details are some explanations of the product situation, which can solve some of your questions and enhance your shopping experience.
Due to different shipping batches, there may be slight differences in the outer packaging of certain products. We will provide users with aesthetically pleasing and high-quality outer packaging without affecting product quality.
If the specification description does not specify, the quantity of goods in the specification is 1 piece.
If the SKU image does not match the product specification description, Please contact customer service promptly and request shipment of the specifications you need.
[Product Testing]: Before shipping and packaging, our company will also test each item to ensure that you receive the product without any problems.
If you have any questions, please contact customer service as soon as possible to express your needs. We will reply to your question as soon as possible to ensure that the issue is resolved and avoid any unpleasant incidents.
Thank you for choosing our product!!!