Please read carefully before placing an order 1. Are all the styles listed in your store in stock? Hello, all the styles on the website are in stock. Generally, we keep an inventory of about 200 pieces per color for safety. If you need a larger quantity, please consult customer service in advance so we can restock in time for you. 2. How soon can the order be shipped after I place it? What courier service is used? Hello, dear, the default courier is Zhongtong Express If you have a preferred courier, please be sure to inform customer service to make a note of it.Orders placed before 18:00 PM are shipped the same day, and orders placed after 18:00 PM are shipped the next day.Due to special circumstances (bad weather, courier overcapacity, holidays, etc.), shipments may be delayed and we will notify you promptly. 3. If it's a small order, what is the minimum number of pieces to order? Trial products have low minimum order quantities, and popular items are restocked as they are sold.Our factory is offering special advantages for small-batch customization (minimum order of 1 piece for knitted fabric, 60 pieces for woven fabric) compared to competitors, and trial orders are no problem at all. 4. What about the size of the mannequin for sample making? Our factory has been specializing in providing European and American women's clothing to cross-border customers for 10 years, so the sizes of the models used for sample production are based on European and American standards. All our clothing designs are larger than those of our competitors and use more material! 5. What about the sample fee? Our standard sample fee is 300 yuan per piece, and for complex samples it is 500 yuan per piece.We will fully refund the sample fee after the order is placed. 6. What about the delivery time for custom orders? We usually deliver within 7-10 days.The usual procurement time for materials and labor is 3 days, but if special customization of fabrics and materials is required, it takes more than 7 days. 7. Questions regarding returns and after-sales service? For in-stock wholesale orders, any quality issues within 15 days of receipt are covered by warranty and will be refunded.Regarding custom orders, no returns or exchanges are accepted if there are no quality issues, as we create a unique product specifically for you according to your requirements, so returns are not permitted. 8. Where are your products suitable for sale? We specialize in the production of cross-border women's clothing, including popular women's apparel on Amazon, eBay, Wish, AliExpress, and other platforms suitable for international consumers. Our online products are suitable for platforms such as Amazon, AliExpress, WISH, DHgate, and independent websites.Since the product sizes are in European or American sizes, domestic platforms like Taobao are not recommended for selling them. 9. Other issues We can provide services such as real-shot model image packages and dropshipping. You can directly contact our online customer service for support. 10. Color difference issue Our clothing images are all real photos taken from actual samples. Our designers have adjusted the colors, but due to monitor color differences, color discrepancies are unavoidable in online shopping. Such issues cannot be the basis for negative reviews, complaints, or returns with the claim that you do not want to bear the shipping cost. For more details, please consult customer service. 11. Size issues Please refer to the size data on the page or consult customer service. We specialize in foreign trade clothing, and our sizes are one size larger than domestic standard sizes, which will generally be much larger for domestic wearers.After purchasing, if there is a size issue, please do not give low scores, negative reviews, or file complaints! The following situations do not constitute quality issues: 1. Odor issue (Some fabrics may have a slight odor due to special treatment, but it usually disappears after washing) 2. There is a color difference between the picture and the actual item (each product The condition of monitors varies depending on the brand and model, and individual color settings differ 3. The threads are not neatly trimmed (after all, this is not a boutique garment, please understand) 4. Minor stains on light-colored fabrics (may occur during production, sales, or transportation, can be washed off, and do not affect the product's appearance) 5. The quality or transparency of the fabric, etc. (There is no standard for measurement, so it is impossible to confirm quality, please understand.) 6. The thickness of the style (each region and individual has different standards of what is considered thick or thin, making it difficult to determine, please understand) 7. There is a discrepancy between the clothing size and the product description (a slight size difference is normal and unavoidable). A general error of 3-4CM is considered within the normal range. 8. There may be differences in the clothing accessories from the pictures (different accessories may be used between batches, please refer to the actual product) The following items are not covered by our return and exchange policy: 1. Damage caused by the seller, such as: incomplete tags, missing product packaging bags. 2. We have removed this product from the shelves or discontinued its sale. 3. Washed, used, and the tags have been removed.It affects secondary sales. 4. Items returned without contacting customer service personnel and completing sales registration will not be processed. 5. No returns or exchanges will be accepted after the exchange period has expired (within 7 days of checking the delivery time using the tracking number). null null